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Home / Docs / New versions updates are not appearing on my website

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New versions updates are not appearing on my website

Check if the plugin is activated #

Check if the plugin is installed and activated. It is only possible to let WordPress know it needs to call our license server to check for new updates when the plugin is activated.

If the plugin is installed but not activated, WordPress won’t know it needs to call our license system to check for new updates and won’t show any new updates for that plugin.

This applies for Fluid Checkout PRO and Google Address Autocomplete. Fluid Checkout Lite uses the default updates system from WordPress.org.

License System #

If you are trying to update to a version launched on the same day, it might have happened that your WordPress install has already contacted the server before the update was released.

The license system calls the server to check for new updates only once a day, this is done to avoid slowness on most WordPress installs, and to avoid overloading the server.

You can always use the “Check again” link on the updates page to force the license system to retrieve updates information from the server, instead of relying on the cached data.

Please note that the “Last checked” date and time shown in the WordPress Updates page might not correspond to the last time the plugin has contact Fluid Checkout servers to check for their updates. This date is related to the last time WordPress has contacted its own servers to check for updates of Core, themes and plugins available for free in the WordPress directory.

How to force the website to check for new updates #

To force check for new updates:

  1. Visit the WP Admin > Dashboard > Updates.
  2. Click the link “Check again” — see screenshot below.
  3. Check that the plugin update now shows up on the available plugin updates list.
  4. Mark the checkbox close to the plugin you want to update.
  5. Click the button “Update plugins”.
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Updated on January 3, 2024
Finding my invoice, adding billing details and VAT number
Table of Contents
  • Check if the plugin is activated
  • License System
  • How to force the website to check for new updates
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