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Home / Docs / New versions updates are not appearing on my website

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Getting started

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  • Can I get a refund for my purchase?
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Customizations

  • Move first and last name fields to the contact step
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Licenses

  • New versions updates are not appearing on my website

Compatibility

  • Compatibility with theme OceanWP
  • Compatibility with plugin Digits
  • Compatibility with plugin Storefront Powerpack
  • Troubleshooting: jQuery events or vanilla JavaScript events not working
  • Compatibility with theme ZK Nito
  • Compatibility with theme Woodmart
  • Compatibility with the plugin “Plugin Organizer”

Features

  • Account matching / user matching — associate purchases with and existing customer account without logging in
  • Local Pickup — Hide shipping address when local pickup is selected
  • Trust symbols — add security badges, trust seals and other trust symbols to strategic places on the checkout, cart and order received pages
  • International phone numbers — formatting and validation for phone numbers based on country rules
  • Edit cart items at checkout — change quantity or remove items from the cart directly at the checkout page
  • Express checkout — quick payment buttons for Google Pay, Apple Pay and other payment methods

Development

  • Troubleshooting: jQuery events or vanilla JavaScript events not working
  • Changelog format and semantic version numbers
  • Changelog – Fluid Checkout PRO & Lite

Troubleshooting

  • Troubleshooting: jQuery events or vanilla JavaScript events not working
  • Troubleshooting – Local pickup prevents customer from proving a shipping address, blocking other shipping methods
  • Troubleshooting – Trust symbols widgets randomly moving to other areas when switching themes

New versions updates are not appearing on my website

Table of Contents
  • Check if the plugin is activated
  • License System
  • How to force the website to check for new updates

Check if the plugin is activated #

Check if the plugin is installed and activated. It is only possible to let WordPress know it needs to call our license server to check for new updates when the plugin is activated.

If the plugin is installed but not activated, WordPress won’t know it needs to call our license system to check for new updates and won’t show any new updates for that plugin.

This applies for Fluid Checkout PRO and Google Address Autocomplete. Fluid Checkout Lite uses the default updates system from WordPress.org.

License System #

If you are trying to update to a version launched on the same day, it might have happened that your WordPress install has already contacted the server before the update was released.

The license system calls the server to check for new updates only once a day, this is done to avoid slowness on most WordPress installs, and to avoid overloading the server.

You can always use the “Check again” link on the updates page to force the license system to retrieve updates information from the server, instead of relying on the cached data.

Please note that the “Last checked” date and time shown in the WordPress Updates page might not correspond to the last time the plugin has contact Fluid Checkout servers to check for their updates. This date is related to the last time WordPress has contacted its own servers to check for updates of Core, themes and plugins available for free in the WordPress directory.

How to force the website to check for new updates #

To force check for new updates:

  1. Visit the WP Admin > Dashboard > Updates.
  2. Click the link “Check again” — see screenshot below.
  3. Check that the plugin update now shows up on the available plugin updates list.
  4. Mark the checkbox close to the plugin you want to update.
  5. Click the button “Update plugins”.
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Updated on October 21, 2022
Table of Contents
  • Check if the plugin is activated
  • License System
  • How to force the website to check for new updates
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