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Home / Docs / Privacy compliance – Personal data erasers and exporters

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Getting started

  • Do I need to uninstall the free version when upgrading to PRO, or is Fluid Checkout Lite required?
  • Getting Started with Fluid Checkout
  • Getting started with Google Address Autocomplete
  • Translate Fluid Checkout plugins into your language

Features

  • Proof of address for sales of digital goods
  • WooCommerce edit cart on checkout — change quantity or remove items from the cart directly at the checkout page
  • Trust symbols — add security badges, trust seals and other trust symbols to strategic places on the checkout, cart and order received pages
  • Order pay – optimized and intuitive design for your WooCommerce Order Pay page
  • Privacy compliance – Personal data erasers and exporters
  • Local Pickup — WooCommerce Local Pickup hide shipping address when local pickup is selected
  • International phone numbers — WooCommerce checkout phone number validation and formatting based on country rules
  • Express checkout — quick payment buttons for Google Pay, Apple Pay and other payment methods
  • Design templates — match your brand styles on the WooCommerce Checkout template
  • Billing address positions — choose to display billing address before shipping, inside the shipping step or force shipping and billing address to a single section
  • Account matching / user matching — associate purchases with and existing customer account without logging in

Customizations

  • Fix order summary and progress bar being cut off by the site’s header
  • Change the icon or icon color for the cart button on mobile
  • Move the “Phone” field to the contact step
  • Using Google Address Autocomplete on custom address fields and sections
  • Configure cart quantity fields for decimal quantities
  • Change fields copied from shipping address to billing address
  • Move first and last name fields to the contact step
  • Enable address autocomplete by zip code or post code
  • Customize Local Pickup location address and use multiple pickup locations
  • Customize button colors and other button styles
  • Customize colors of elements on Fluid Checkout
  • Customize template files for WooCommerce and Fluid Checkout
  • Customize checkout steps
  • Add custom house number field and make it required
  • Customize checkout fields and adding custom checkout fields
  • Safely add code snippets to your WooCommerce website

Compatibility

  • Compatibility with plugin YITH WooCommerce Cart Messages Premium
  • Compatibility with plugin Shipping Zones by Drawing
  • Compatibility with plugin Elementor
  • Compatibility with plugin MyParcel
  • Compatibility with theme The Gem
  • Compatibility with plugin WooCommerce Delivery Slots by Iconic
  • Compatibility with plugin Mailchimp for WooCommerce
  • Compatibility with plugin WooCommerce Checkout Manager By QuadLayers
  • Compatibility with plugin Breakdance
  • Compatibility with theme Pressmart
  • Compatibility with theme Divi and the Divi Builder
  • Compatibility with WooCommerce Block-based checkout and cart forms
  • Compatibility with theme Goya
  • Compatibility with theme Botiga
  • Compatibility with theme Atomion
  • Compatibility with theme OceanWP
  • Compatibility with plugin Digits
  • Compatibility with plugin Storefront Powerpack
  • Troubleshooting – jQuery events or vanilla JavaScript events not working
  • Compatibility with theme ZK Nito
  • Compatibility with Checkout Field Editor PRO by ThemeHigh
  • Compatibility with theme Woodmart
  • Compatibility with plugin “Plugin Organizer”

Troubleshooting

  • Troubleshooting – jQuery events or vanilla JavaScript events not working
  • Troubleshooting – Local pickup prevents customer from proving a shipping address, blocking other shipping methods
  • Troubleshooting – Redirected to error 404 (page not found) when trying to delete an address from the Address Book
  • Troubleshooting – Google Addresses Autocomplete not working despite following installation guide
  • Troubleshooting – Trust symbols widgets randomly moving to other areas when switching themes

Account & Purchases

  • Can I get a refund for my purchase?
  • Finding my invoice, adding billing details and VAT number
  • New versions updates are not appearing on my website

Development

  • Changelog – Fluid Checkout EU-VAT Assistant
  • Troubleshooting – jQuery events or vanilla JavaScript events not working
  • Changelog – Fluid Checkout Address Book
  • Checking data returned from Google Address Autocomplete address search
  • Changelog – Google Address Autocomplete
  • Changelog format and semantic version numbers
  • Changelog – Fluid Checkout PRO & Lite
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Privacy compliance – Personal data erasers and exporters

As part of an effort to make Fluid Checkout compliant with privacy laws around the globe (such as GDPR, LGPD and others), our plugins will export, anonymize or delete personal data saved to your website’s database when the customer requests that this data is removed using the built in privacy tools of WordPress.

You can read more about how personal data is managed by WordPress on this documentation:

  • WordPress Privacy – User Privacy and your WordPress site

This feature is is available with the following versions of our plugins, and any version released after that:

  • Fluid Checkout Lite: 3.2.6+
  • Fluid Checkout PRO: 2.2.4+
  • Address Book add-on: 2.0.18+
  • EU-VAT Assistant add-on: 1.0.11+
  • Google Address Autocomplete add-on: Not applicable, as it does not save any additional sensitive information that is not already managed by WordPress, WooCommerce or other plugins.

Personal data erasers #

In the sections below, we lay out the personal data that is exported, anonymized or deleted by each of our plugins when processing personal data requests using the WordPress Privacy tools. Personal data from customers and orders that are not here are managed by WordPress, WooCommerce or by the plugins that originally added the new fields.

Fluid Checkout Lite

  • Shipping phone

Fluid Checkout PRO

  • Gift message and sender

Address Book

  • Addresses saved to the customer’s address book
  • Saved addresses that were used on orders

EU-VAT Assistant

Because for some companies the VAT number or TAX ID can be used to identify a single person when the company is owned by a single owner, the data below may be anonymized or deleted when processing personal data requests.

  • VAT validation results saved to orders
    • VAT Number or TAX ID number
    • Company name
    • Company address
    • VAT validation consultation ID
    • IP Address (anonymized)
  • VAT Number or TAX ID saved to the customer’s profile

Personal data exporters #

Our plugins will export all customer personal data that is managed by our plugins, and some more data that is not considered personal and which is not relevant for this documentation. For the sake of simplicity, you can see the list of personal data that will be exported in the section Personal data erasers.

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Updated on October 22, 2024
Table of Contents
  • Personal data erasers
  • Personal data exporters
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